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Cisco Bug: CSCun63189 - SYSMGR-2-SERVICE_CRASHED Service callhome server has not caught Signal 6

Last Modified

May 28, 2020

Products (1)

  • Cisco MDS 9000 Series Multilayer Switches

Known Affected Releases

5.2(8b)

Description (partial)

Symptom:
The callhome process crashed due to a memory leak: The following messages were logged:

SYSMGR-2-SERVICE_CRASHED Service "callhome server" (PID 3563) hasn't caught signal 6 (core will be saved).
CALLHOME-2-EVENT SW_CRASH callhome in slot 5 crashed with crash type : stateful crash

Core files were generated:

`show cores`
Module  Instance  Process-name     PID       Date(Year-Month-Day Time)
------  --------  ---------------  --------  -------------------------
5       1         callhome         3563      2014-02-27 09:58:54

Conditions:
Normal processing with callhome sending a RMON alert.
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