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Cisco Bug: CSCun63103 - Web video mute may leave frozen video frame on enterprise phone

Last Modified

Sep 10, 2014

Products (1)

  • Cisco Jabber Guest

Known Affected Releases

10.5(1)

Description (partial)

Symptom:
Press video mute button on Jabber Guest client. Observe remote endpoint has a frozen image on the screen.

Conditions:
This problem may occur in Jabber Guest 10.0(2) and later.  The problem is caused by a glare condition, where both UAs attempt to send an INVITE at the same time.
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Bug Details Include

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  • Status
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