Preview Tool

Cisco Bug: CSCun63103 - Web video mute may leave frozen video frame on enterprise phone

Last Modified

Sep 10, 2014

Products (1)

  • Cisco Jabber Guest

Known Affected Releases


Description (partial)

Press video mute button on Jabber Guest client. Observe remote endpoint has a frozen image on the screen.

This problem may occur in Jabber Guest 10.0(2) and later.  The problem is caused by a glare condition, where both UAs attempt to send an INVITE at the same time.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.