Preview Tool

Cisco Bug: CSCun62752 - MOH and ANN devices do not reserve enough resources for duplex media

Last Modified

Jul 03, 2017

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases


Description (partial)

Media setup (Open Logical Channel / Start Talking) fails on the MOH/ANN server and returns an error on the StationOpenReceiveChannelAck or StationStartMediaTransmissionAck.

UCM Service Parameter for "Duplex Media Connections" is enabled (true).
The number of calls in progress which are currently listening to MOH is around half of the MOH call count.
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.