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Cisco Bug: CSCun62584 - Favorite Channel Selections are not being Saved

Last Modified

May 30, 2017

Products (1)

Known Affected Releases

OHT3.4.0.1201_46xx_TRIO_SCM OHT3.4.0.1201_47xx_TRIO_SCM OHT3.4.0.1201_86xx_TRIO_SCM OHT3.4.0.1201_87xx_TRIO_SCM OHT3.6.0.0 OHT3.6.0.101_46xx_TRIO_SCM OHT3.6.0.101_47xx_TRIO_SCM OHT3.6.0.101_86xx_TRIO_SCM OHT3.6.0.101_87xx_TRIO_SCM OHT3.6.0.301_46xx_TRIO_SCM OHT3.6.0.301_47xx_TRIO_SCM OHT3.6.0.301_86xx_TRIO_SCM OHT3.6.0.301_87xx_TRIO_SCM OHT3.6.1.102_46xx_TRIO_SCM46xx OHT3.6.1.102_47xx_TRIO_SCM OHT3.6.1.102_86xx_TRIO_SCM OHT3.6.1.102_87xx_TRIO_SCM

Description (partial)

Symptom:
when trying to set a channel favorite on the 8742, 8642, 4742, & 4642 boxes, the selection is not always being saved.

Conditions:
Steps to Reproduce:
1. Enter into the Set Favorite Channels Menu.
2. Select several channels as favorite channels, verify that the channel is marked with a check mark.
3. Exit the Set Favorite Channels Menu by pressing the exit key.
4. Now go to the Guide: List Favorite Channels View screen and verify that all the channels selected in step 2 are listed in the Guide. Also try scrolling through the favorite channels by using the FAV button on the remote to verify that all select channels are able to be tuned.

Test Environment:
HW Version: 8742; 8642; 4742;4642 
Image : OHT_3.4.0.1201_TRIO
CC Version: PKEY2.0.1.0701/PKEY1.5.3.0601
SCIN : 22.8
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