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Cisco Bug: CSCun62381 - Long call Edge to Edge adjusts to lower bandwidth

Last Modified

Mar 26, 2014

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases


Description (partial)

Jabber should be able to adjust to the available bw sending HD (good) quality video.

After a long call between 2 Edge endpoints (p2p 30 minutes) on jabber. The bandwidth keeps adjusts to a low level not sending HD video ultimately. On a second call to the same server the bandwidth does not adjust up. On call to another user on prem the bandwidth correctly adjusts up sending HD video.

1. chogorma(edge) makes a video call to sshrihar(edge)
2. The call is HD quality and stays up for >30 minutes with camera pointed to a running TV.
3. Bandwidth on the call keeps dropping from 1.5Mbps up/down to 350 Kbps up/down.
4. Bandwidth does not adjust up even on a second call to the same user.
5. On a call to a different user jabber does use the available bw correctly and gets to 1.5Mbps up/down.
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