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Cisco Bug: CSCun61371 - TNP phones have updated hardware should block a downgrade

Last Modified

Dec 11, 2018

Products (36)

  • Cisco Unified IP Phone 7900 Series
  • Cisco Unified IP Phone 7962G
  • Cisco Unified IP Phone 7971G-GE
  • Cisco Unified IP Phone Expansion Module 7914
  • Cisco Unified IP Phone 9951
  • Cisco Unified IP Phone 7945G
  • Cisco Unified Wireless IP Phone 7920
  • Cisco Unified IP Phone 7961G-GE
  • Cisco Unified IP Phone 7941G
  • Cisco Unified Wireless IP Phone 7925G
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Known Affected Releases

9.3(1)

Description (partial)

Symptom:
All phones should block a downgrade to any firmware version that is not compatible with the hardware revision.

Conditions:
Cisco Unified IP Phone 7942 with hardware version 15.0 and higher
Cisco Unified IP Phone 7945 with hardware version 13.0 and higher
Cisco Unified IP Phone 7962 with hardware version 15.0 and higher
Cisco Unified IP Phone 7965 with hardware version 13.0 and higher
Cisco Unified IP Phone 7975 with hardware version 12.0 and higher
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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