Cisco Bug: CSCun61339 - Invalid SMTP address in ER Group Settings causes Backup to never finish
Nov 27, 2020
- Cisco Emergency Responder
Known Affected Releases
Symptom: If the SMTP Mail Server address contains an unreachable destination, DRS backups will never complete. The Status will say "SUCCESS: Backup Completed" but the icon next to it will keep spinning. If you go to the History section it will say the Result is ONGOING. The only way to fix this is to restart DRS services. It will never timeout. Conditions: Trying to perform a backup when an invalid SMTP Mail Server address exists in Cisco ER Group Settings.
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Bug Details Include
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