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Cisco Bug: CSCun60494 - Expired VLN license changes repeng config = permanently disabled repeng

Last Modified

Nov 25, 2020

Products (1)

  • Cisco IronPort Email Security Appliance Software

Known Affected Releases

11.0.3-214 12.1-089 12.5.0-066 12.5.1-031 13.5.1-277 8.0.0-671 9.6.0-042 9.7.1-066

Description (partial)

After the license for IronPort Anti-Spam expires on a Cisco ESAv, the Reputation Engine will remain disabled, even after a new license is applied.

With the Reputation Engine disabled, SenderBase Reputation Score (SBRS) lookups will not be performed, and instead you will see lines such as the following in the logs:

Wed Feb 19 10:00:00 2014 Info: ICID 12345 ACCEPT SG UNKNOWNLIST match sbrs[none] SBRS not enabled

This issue is only known to occur on the Virtual Cisco Email Security Appliance (ESAv) platform.
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