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Cisco Bug: CSCun59727 - AXL Update Memory Failure

Last Modified

Jan 23, 2019

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

8.6(2.98000.124)

Description (partial)

Symptom:
When Attempting to update a device to an application with thousands of devices via the AXL API Cisco returns a memory failure.

AXL Logs will display memory Exception errors.

2014-02-24 10:55:45,291 DEBUG [http-8443-10] axlapiservice.AXLCallFlow - In AXL CAll Flow
 2014-02-24 10:55:45,291 DEBUG [http-8443-10] axlapiservice.AXLCallFlow - In AXL CAll Flow errorCodeStringMemory allocation failed during query processing.
 2014-02-24 10:55:45,291 DEBUG [http-8443-10] axlapiservice.AXLCallFlow - Exception caught. Attempting to retrieve error information from database.java.lang.NumberFormatException: For input string: "Memory allocation failed during query processing."
 2014-02-24 10:55:45,292 INFO [http-8443-10] axlapiservice.AXLCallFlow - sqlString is : select name from typedberrors where enum=Memory allocation failed during query processing.
 2014-02-24 10:55:45,292 INFO [http-8443-10] axlapiservice.AXLCallFlow - errorCodeString is : Memory allocation failed during query processing.
 2014-02-24 10:55:45,298 ERROR [http-8443-10] axlapiservice.AXLCallFlow - com.cisco.www.axlapiservice.AXLAPIServiceSkeleton@3a113f
 java.sql.SQLException: A syntax error has occurred.
 at com.informix.util.IfxErrMsg.getSQLException(IfxErrMsg.java:408)
 at com.informix.jdbc.IfxSqli.a(IfxSqli.java:3461)
 at com.informix.jdbc.IfxSqli.E(IfxSqli.java:3774)
 at com.informix.jdbc.IfxSqli.dispatchMsg(IfxSqli.java:2580)
 at com.informix.jdbc.IfxSqli.receiveMessage(IfxSqli.java:2496)
 at com.informix.jdbc.IfxSqli.executeStatementQuery(IfxSqli.java:1662)
 at com.informix.jdbc.IfxSqli.executeStatementQuery(IfxSqli.java:1635)
 at com.informix.jdbc.IfxResultSet.a(IfxResultSet.java:206)
 at com.informix.jdbc.IfxStatement.executeQueryImpl(IfxStatement.java:1229)
 at com.informix.jdbc.IfxStatement.executeQuery(IfxStatement.java:219)
 at com.cisco.ccm.dbl.Connector.executeQuery(Connector.java:1037)
 at com.cisco.www.axlapiservice.AXLCallFlow.getSOAPError(AXLCallFlow.java:111)
 at com.cisco.www.axlapiservice.AXLAPIServiceSkeleton.updateAppUser(AXLAPIServiceSkeleton.java:4504)

Conditions:
Large updates done VIA AXL API
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