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Cisco Bug: CSCun59502 - Call details are not showing when conference with TNP phone

Last Modified

Sep 18, 2014

Products (1)

Known Affected Releases

10.2(1)

Description (partial)

Symptom:
Call details are not showing when conference with TNP phone

Hardware and Software:
Endpoint A :DX-80 and 10.2.1D3.12.dev
Endpoint B :TNP device with SIP profile
Endpoint C :DX-80 and 10.2.1D3.12.dev

Steps to reproduce:
1)Call Endpoint B from Endpoint A and answer the call
2)Tap on add soft button on Endpoint A and provide Endpoint C's DN
3)Answer on Endpoint C and Tap merge on Endpoint A
4)End the call on Endpoint A
5)Tap 'i' icon on Endpoint C

Actual Behavior:
Call details are not displayed

Expected Behavior:
Call details should display

Conditions:
Call details are not showing when conference with TNP phone

Hardware and Software:
Endpoint A :DX-80 and 10.2.1D3.12.dev
Endpoint B :TNP device with SIP profile
Endpoint C :DX-80 and 10.2.1D3.12.dev

Steps to reproduce:
1)Call Endpoint B from Endpoint A and answer the call
2)Tap on add soft button on Endpoint A and provide Endpoint C's DN
3)Answer on Endpoint C and Tap merge on Endpoint A
4)End the call on Endpoint A
5)Tap 'i' icon on Endpoint C

Actual Behavior:
Call details are not displayed

Expected Behavior:
Call details should display
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