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Cisco Bug: CSCun58063 - [SP]9971 lost audio for about 10s when secure call and switch FG/BG

Last Modified

May 13, 2014

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases


Description (partial)

9971 lost audio for about 10s when making a secure call and switch FG/BG .The call is around 

Step to Reproduce:
1.9971 phone is secure
2.Jabber phone is secure
3.jabber phone call with 9971 phone
4.Jabber  switch from BG/FG
5.Check audio quality

Expect Result:
No audio quality issue

Actual Result:
Lost audio for around 10s after switching every time

9971 phone
Android phone log in jabber
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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