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Cisco Bug: CSCun57971 - PTZ Icon does not display consistently for PTZ cameras

Last Modified

Jan 05, 2017

Products (1)

  • Cisco Video Surveillance Manager

Known Affected Releases

7.2(1)

Description (partial)

Symptom:
When loading a View with 1 or more cameras, the PTZ icon does not always display for the PTZ cameras, affecting random cameras each time when PTZ control should display be available to the user.

Conditions:
This has been seen on computers with some lower-end graphics cards, the issue occurs when Windows' Direct3D takes longer than expected to initialize when loading a video pane.
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