Cisco Bug: CSCun56036 - Unable to access the Presence Viewer page from CUCM publisher.
May 19, 2015
- Cisco Unified Communications Manager IM & Presence Service
Known Affected Releases
Symptom: Unable to access the Presence Viewer page from CUCM publisher. Conditions: A cluster with 3 cucm and 2 cups CUCM version : 10.5.0.98000-281 CUP version : 10.5.0.98000-473 Steps followed: -Create end users in cucm pub via User Management--> End User. -Enable "Enable User for Unified CM IM and Presence" for the users. -The "Presence viewer for user" is enabled. -Click on "Presence Viewer for user. I am getting a error pop up message "No privilege or failed to login to retrieve Presence Viewer Information".
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Bug Details Include
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