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Cisco Bug: CSCun55549 - Cisco Jabber Windows does not show correct presence when we have 2 JID's

Last Modified

May 05, 2016

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

9.6(0) 9.6(1)

Description (partial)

Cisco Jabber Windows is not able to show the correct presence when we have 2 Roster ID for the same user.

Source of 2 Roster ID
1.The UserID is in the format of UPN(username@domain) 
2.SIP address from AD which is the XCP ID for the user in the CUPS end user table
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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