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Cisco Bug: CSCun55171 - [SP]9951/9971 lost audio for 20s when a secure call switch FG/BG

Last Modified

May 08, 2014

Products (1)

  • Cisco Jabber for iPhone

Known Affected Releases

9.6(1)

Description (partial)

Symptom:
9951/9971(IP Phone type) lost audio for about 20s when making a secure call and switching from foreground to background.

Conditions:
Step to Reproduce:
1.9971 phone is secure;
2.Jabber phone is secure;
3.jabber phone calls with 9971 phone;
4.Jabber switches from foreground to background;
5.Check audio quality.

Expect Result:
No audio quality issue.

Actual Result:
Lost audio for around 20s after switching every time.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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