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Cisco Bug: CSCun55035 - [SP]9951/9971 video phone reboot when making a secure video phone

Last Modified

May 08, 2014

Products (1)

  • Cisco Jabber for iPhone

Known Affected Releases

9.6(1)

Description (partial)

Symptom:
9951/9971(IP Phone type) desk  video phone reboot when making a secure video phone for 5 mins. No this issue for audio  secure call.

Conditions:
Step to Reproduce:
1.Make a secure video call between Jabber iOS  with desk phone .
2.Wait for 5 mins,  9951/9971 will reboot.
If it's a secure audio call, it works fine.

Expect Result:
9951/9971 phone will not reboot and call continues.

Actual Result:
9951/9971 phone will reboot after 5 mins
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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