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Cisco Bug: CSCun53363 - Unable to move/delete Annotate step in UCCX script editor

Last Modified

May 11, 2017

Products (3)

  • Cisco Unified Contact Center Express
  • Cisco Unified IP Interactive Voice Response (IVR) 9.0(2)
  • Cisco Unified Contact Center Express 9.0(2)

Known Affected Releases

8.0(2)SU4 8.5(1)SU4.6 9.0(2)SU1

Description (partial)

Symptom:
Unable to delete or move annotate step if  the comments field start with  ": Start " in the beginning of the field.

Conditions:
It happens when you update the comments field  with : Start  (the space between colon and S is required)

That text alone anywhere in the annotate step  will create the issue.  On the next edit the issue appears.
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Bug Details Include

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  • Status
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