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Cisco Bug: CSCun53019 - Live Data Client Snapshot Timing Issue

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

10.0(1)

Description (partial)

Symptom:
CUIC shows no agents in Live Data reports, or it shows a partial number of agents, or it shows agents in a wrong state.

Conditions:
PCCE 10.0(1) deployment with Live Data real time server. The system reboots and there are no agent state changes.
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