Cisco Bug: CSCun52853 - Switch Version Failed(From 8.5 to 10.5)
Feb 25, 2019
- Cisco Unified Contact Center Express
- Cisco Unified IP Interactive Voice Response (IVR) 10.5(1)
- Cisco Unified Contact Center Express 10.5(1)
Known Affected Releases
Symptom: After doing the Upgrade from UCSInstall_UCCX_8_5_1_UCOS_18.104.22.16804-25.sgn.iso --> UCSInstall_UCCX_10_0_1_UCOS_10.5.0.95000-97.sgn.iso Failed switch version Conditions: From UCSInstall_UCCX_8_5_1_UCOS_22.214.171.12404-25.sgn.iso --> UCSInstall_UCCX_10_0_1_UCOS_10.5.0.95000-97.sgn.iso RVJ has investigated and confirmed that this issue is due to chat system.PFA is the Mail for more details.
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Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
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