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Cisco Bug: CSCun52752 - Not able to park a call from supervisor during whisper coaching session

Last Modified

Mar 19, 2014

Products (1)

Known Affected Releases

10.2(1)

Description (partial)

Symptom:
Not able to park a call from supervisor during whisper coaching sessio

Conditions:
1.Establish a call between Agent and Customer.
2.From Tapi tool, initiate a whisper coaching session.
3.From Supervisor, try to park the call
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
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