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Cisco Bug: CSCun52618 - incorrect call history data (outlook contact)

Last Modified

Sep 16, 2014

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

9.7(0)

Description (partial)

Symptom:
incorrect call history data (outlook contact)

Conditions:
I have following scenario set up: 
I'm logged in as wwhite@pasternak.pst 
1.User katarina1@pasternak.pst has phone number in AD - 4089023900
This user on CUCM has phone 3900 
2.Outlook user test Katarina has phone 3900 
If I make call to phone number 3900 I see call window pop up with title test Katarina, and call is made to katarina1, user katarina1 receive call 
Issue is when katarina1 make call to user wwhite@pasternak.pst - call toast display test Katarina, wwhite can receive call, but in call history I see sip:katarina1@pasternak.pst, I would expect to see test Katarina in call history for this case.
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