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Cisco Bug: CSCun52403 - CUC: Incorrect Error for History when DRF Master Service is down

Last Modified

Nov 27, 2020

Products (1)

  • Cisco Unified Communications Manager (CallManager)

Known Affected Releases

10.0(1.10000.24) 8.5(1.14900.5)

Description (partial)

Symptom:
When the DRF Master service is down,
Go to Backup -> History
The message shown is "No history exists."

Every other tab under Backup gives the correct status,
"Status: 	Local Agent is not responding. This may be due to Master or Local Agent being down."

Conditions:
Seen on all versions of Unity Connection.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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