Guest

Preview Tool

Cisco Bug: CSCun52320 - Active call removed from call ctrl panel when applying config changes

Last Modified

Aug 14, 2019

Products (1)

  • Cisco Unified Attendant Consoles

Known Affected Releases

10.5

Description (partial)

Symptom:
Active call is removed from the call control panel when changes are made to the File > Options > Configuration menu within the console. After the changes are applied the call disappears from the screen but remains active on the operator handset.

Conditions:
Issue will happen if any changes are applied to the file > options > configuration menu item.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.