Cisco Bug: CSCun52320 - Active call removed from call ctrl panel when applying config changes

Last Modified

Aug 14, 2019

Products (1)

Cisco Unified Attendant Consoles

Known Affected Releases

10.5

Description (partial)

Symptom:
Active call is removed from the call control panel when changes are made to the File > Options > Configuration menu within the console. After the changes are applied the call disappears from the screen but remains active on the operator handset.

Conditions:
Issue will happen if any changes are applied to the file > options > configuration menu item.

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