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Cisco Bug: CSCun50969 - CX data plane may dump a core when trying to startup

Last Modified

Sep 04, 2014

Products (1)

  • Cisco ASA Next-Generation Firewall Services

Known Affected Releases

9.2(1.2.53)

Description (partial)

Symptom:
Data Plane process on CX may reboot continuously on restarting the services on the CX. Following messages will be seen in PRSM system events:

2014-02-26 05:19:47,773 -  INFO SYSTEM_STARTUP System startup initiated for Product ASA-CX Release 9.2.1.2 Version 52.
2014-02-26 05:22:15,552 -  WARN PROCESS_HEARTBEAT_TIMEOUT Heartbeat timed out for module Data Plane, action RECYCLE taken.
2014-02-26 05:22:42,395 -  ERROR PROCESS_EXITED Module Data Plane exited unexpectedly.
2014-02-26 05:22:47,435 -  INFO PROCESS_RESTART Restarting module Data Plane.
2014-02-26 05:23:05,965 -  ERROR PROCESS_EXITED Module Data Plane exited unexpectedly.
2014-02-26 05:23:10,970 -  INFO PROCESS_RESTART Restarting module Data Plane.
2014-02-26 05:23:30,980 -  ERROR PROCESS_EXITED Module Data Plane exited unexpectedly.
2014-02-26 05:23:36,490 -  INFO PROCESS_RESTART Restarting module Data Plane.
2014-02-26 05:23:58,095 -  ERROR PROCESS_EXITED Module Data Plane exited unexpectedly.
2014-02-26 05:24:03,598 -  INFO PROCESS_RESTART Restarting module Data Plane.
2014-02-26 05:24:28,106 -  ERROR PROCESS_EXITED Module Data Plane exited unexpectedly.
2014-02-26 05:24:33,612 -  INFO PROCESS_RESTART Restarting module Data Plane.
2014-02-26 05:24:33,612 -  ERROR CRITICAL_RECOVERY Critical process Data Plane recovery action SERVICE RESTART initiated.

Conditions:
CX services are restarted or the module is rebooted.
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