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Cisco Bug: CSCun50485 - 78xx Can not use the default gateway as SRST

Last Modified

Sep 25, 2014

Products (4)

  • Cisco IP Phone 7800 Series
  • Cisco IP Phone 7841
  • Cisco IP Phone 7821
  • Cisco IP Phone 7861

Known Affected Releases


Description (partial)

78xx Can not use the default gateway as SRST 

Phone: Load 10-1-1-SR1-3

Reproduce steps:
1.Configure SRST on the gateway router of the subnet where phones exist.
2. Set "SRST Reference" to "Use Default Gateway" on Default Device Pool
3. Assign this pool to 78xx phone


78xx will not use default gateway as it's srst.

Reproducible: Always
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