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Cisco Bug: CSCun50292 - MC20x20V Failed to change DS UPX firmware automatically

Last Modified

Apr 18, 2019

Products (1)

  • Cisco uBR10000 Series Universal Broadband Routers

Known Affected Releases

12.2(33)SCH2

Description (partial)

Symptom:
UBR-MC20X20V Downstream Upconverter will report error messages and cable modem goes offline insertion of the LC in chassis or after linecard switchover/failover.

Conditions:
When used with "UPX SW Version = 0x101", the HCCP switch over fails with the following error messages:

SLOT 8/1: Mar  1 07:30:45.160: -Traceback= 212992C 29150DC 2914B34 29123A8 2693E98 2695250 279C4D8 279B128 27997EC 279AD7C 279C268 279826C 27987B8 2798B34 229F948
SLOT 8/1: Mar  1 07:30:45.160: ../chips/cmts_ds_phy/ds_phy_megamouth.c:2456::Error sending command to upx
SLOT 8/1: Mar  1 07:30:45.160: ../chips/cmts_ds_phy/ds_phy_megamouth.c:679::Error Setting upx port config
SLOT 8/1: Mar  1 07:30:45.160: %CLCRMN-3-DSPHY: DS-Phy returned error: port fast config : port 1 Chan 0 Val 0 Error -1
UPX resp sub_id 0 doesn't match the cmd sub_id 2
SLOT 8/1: Mar  1 07:30:45.160: -Traceback= 212992C 29150DC 2914B34 29123A8 2693E98 2695250 279C4D8 279B128 27997EC 279AD7C 279C268 279826C 27987B8 2798B34 229F948
SLOT 8/1: Mar  1 07:30:45.160: ../chips/cmts_ds_phy/ds_phy_megamouth.c:2456::Error sending command to upx
SLOT 8/1: Mar  1 07:30:45.160: ../chips/cmts_ds_phy/ds_phy_megamouth.c:679::Error Setting upx port config
SLOT 8/1: Mar  1 07:30:45.160: %CLCRMN-3-DSPHY: DS-Phy returned error: port fast config : port 2 Chan 0 Val 0 Error -1
UPX resp sub_id 0 doesn't match the cmd sub_id 3
SLOT 8/1: Mar  1 07:30:45.160: -Traceback= 212992C 29150DC 2914B34 29123A8 2693E98 2695250 279C4D8 279B128 27997EC 279AD7C 279C268 279826C 27987B8 2798B34 229F948
SLOT 8/1: Mar  1 07:30:45.160: ../chips/cmts_ds_phy/ds_phy_megamouth.c:2456::Error sending command to upx
SLOT 8/1: Mar  1 07:30:45.160: ../chips/cmts_ds_phy/ds_phy_megamouth.c:679::Error Setting upx port config
SLOT 8/1: Mar  1 07:30:45.160: %CLCRMN-3-DSPHY: DS-Phy returned error: port fast config : port 3 Chan 0 Val 0 Error -1
UPX resp sub_id 0 doesn't match the cmd sub_id 4
SLOT 8/1: Mar  1 07:30:45.160: -Traceback= 212992C 29150DC 2914B34 29123A8 2693E98 2695250 279C4D8 279B128 27997EC 279AD7C 279C268 279826C 27987B8 2798B34 229F948
SLOT 8/1: Mar  1 07:30:45.160: ../chips/cmts_ds_phy/ds_phy_megamouth.c:2456::Error sending command to upx
SLOT 8/1: Mar  1 07:30:45.160: ../chips/cmts_ds_phy/ds_phy_megamouth.c:679::Error Setting upx port config
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