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Cisco Bug: CSCun48923 - Application fault when SMA releases messages from centralized quarantine

Last Modified

Nov 27, 2020

Products (1)

  • Cisco IronPort Email Security Appliance Software

Known Affected Releases


Description (partial)

An application fault shall be seen when messages are released/deleted from Centralized Quarantines present on SMA. The application fault shall match the following information:

An application fault occurred: ('egg/ send_xput|172', "<class 'coro._coro.TimeoutError'>", '', '[egg/ run|215] [egg/ _run|244] [egg/ _message_loop|273] [egg/ send_xput|172]')

- Centralized Policy Virus Outbreak Quarantine is configured, and
- SMA fails to respond to a request from the ESA within 10 minutes (due to SMA error, network problem, etc)
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