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Cisco Bug: CSCun48898 - UC: Clear_Replication command not reporting all services restarted

Last Modified

Jul 03, 2017

Products (16)

  • Cisco Unified Communications Manager (CallManager)
  • Cisco Business Edition 5000 Version 8.6
  • Cisco Intercompany Media Engine
  • Cisco Business Edition 5000 Version 9.1
  • Cisco Business Edition 6000 Version 8.5
  • Cisco Unity Connection Version 9.1
  • Cisco Business Edition 5000 Version 8.5
  • Cisco Business Edition 3000 Version 8.6
  • Cisco Unified Communications Manager Version 8.6
  • Cisco Business Edition 6000 Version 8.6
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Known Affected Releases

8.5(1) 8.6(2) 9.1(2)

Description (partial)

Symptom:
utils cuc networking clear_replication restarts Connection Digital Networking Replication Agent. However, it also restarts Connection SMTP service.

The CLI reference guide for 8.x and 9.x do not report that SMTP service will be stopped and started as a result of this command.

Requesting that the documentation for this command under Usage Guidelines also call out that Connection SMTP service is stopped and started.

This is important not only for customer to understand what happens as part of running command but also for those that have to enter Change Control and report exactly what is expected as part of running a command

Conditions:
Unity Connection 8.x
Unity Connection 9.x
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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