Guest

Preview Tool

Cisco Bug: CSCun48784 - zone crash at bootup on supervisor 2

Last Modified

Aug 04, 2016

Products (1)

  • Cisco MDS 9000 Series Multilayer Switches

Known Affected Releases

6.2(5)S63 6.2(7)S21

Description (partial)

Symptom:
Zone process crashes during supervisor bootup. The following syslog messages are logged:

  %PLATFORM-5-MOD_STATUS: Module 5 current-status is MOD_STATUS_ONLINE/OK
  %SYSMGR-3-HEARTBEAT_FAILURE: Service "zone" sent SIGABRT for not setting heartbeat for last 6 periods. Last heartbeat 44.01 secs ago.
  %SYSMGR-2-SERVICE_CRASHED: Service "zone" (PID 3068) hasn't caught signal 6 (core will be saved).
  %CALLHOME-2-EVENT: SW_CRASH zone in slot 5 crashed with crash type : stateful crash

Conditions:
This issue only occurs on DS-X9530-SF2-K9 with a zone configuration that exceeds the Cisco supported limits. It may occur on either the active or standby supervisor during supervisor bootup.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.