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Cisco Bug: CSCun47170 - Icon shows wrong for share line testbed

Last Modified

Sep 25, 2014

Products (4)

  • Cisco IP Phone 7800 Series
  • Cisco IP Phone 7841
  • Cisco IP Phone 7821
  • Cisco IP Phone 7861

Known Affected Releases

10.1(1)

Description (partial)

Symptom:
Icon shows wrong for share line testbed


CUCM: 10.5.0.99820-6
Phone: sip78xx.10-1-1SR1-2

Testsetup:
1)2 7861 phones configured 16 lines and share line each other, eg from 801001 to 801016.
2)4 7841 phones configured 4 lines and share line with 7861.
3)2 7821 phones configured 2 lines and share line with 7861.
4)configure one huntgroup and contains 16 line number of 7861.

Reproduce steps:
1.Dial huntgroup number on all 7841 and 7821 phones
2. answer the call on 7861 phones

The observation is:
1)if there are 2 calls need to be resumed on one line, the icon shows wrong, and the icon still be there even if open application menu.
2) if there are 2 incoming calls, the icon shows wrong too, and need to powercycle the phone to work it out.

Reproducible: Yes
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