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Cisco Bug: CSCun46418 - Directory sync failing to import contacts from CUCM

Last Modified

Aug 29, 2020

Products (1)

  • Cisco Unified Attendant Consoles

Known Affected Releases

10.0

Description (partial)

Symptom:
CUAC-S v10 customers that have configured a sync between CUCM and CUAC-S may find that they achieve partial or no contacts when the sync completes at login.

Conditions:
Assuming connection criteria and application user roles are correct, this is likely tied to there being a Uni-code character in the EndUser table of CUCM.
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