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Cisco Bug: CSCun46418 - Directory sync failing to import contacts from CUCM

Last Modified

Aug 29, 2020

Products (1)

  • Cisco Unified Attendant Consoles

Known Affected Releases


Description (partial)

CUAC-S v10 customers that have configured a sync between CUCM and CUAC-S may find that they achieve partial or no contacts when the sync completes at login.

Assuming connection criteria and application user roles are correct, this is likely tied to there being a Uni-code character in the EndUser table of CUCM.
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