Cisco Bug: CSCun45744 - CAD Phone book import fails with same name
Jul 27, 2016
- Cisco Unified Contact Center Express
- Cisco Unified IP Interactive Voice Response (IVR) 10.5(1)
- Cisco Unified Contact Center Express 10.5(1)
Known Affected Releases
Symptom: CAD Phone book import fails with same name with a message that \"It is already in use\" into a DIFFERENT workflow Conditions: Steps to reproduce: 1. Workflow 1 --> Create phone book. 2. Export phone book as CSV file on desktop. 3. Create workflow 2 4. browse to phonebook and import the csv file from desktop Message thrown that \"import failed as file is already in used\" although no phonebooks exist.
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