Guest

Preview Tool

Cisco Bug: CSCun45669 - Edge WebEx Signout intermittent failure

Last Modified

Apr 30, 2014

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

9.7(0)

Description (partial)

Jabber fails to sign out completely from a webex login and the screen to re-enter password remains inactive. The automated test times out at 60 seconds mark. The acceptable time limit here is <=10 seconds.

Symptom:
After waiting for up to 60 seconds the prompt is not activated to re-enter user's password.

Conditions:
1. User logs in Jabber on Edge using WebEx login credentials and waits for call caps to be activated on jabber.
2. User signs out using menu option "File - Sign out" to sign out of jabber.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.