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Cisco Bug: CSCun45475 - ASR5500 Fan controller Failure alarms not clearing

Last Modified

Jan 29, 2017

Products (1)

  • Cisco ASR 5000 Series

Known Affected Releases

15.0(16) 15.0(927)

Description (partial)

Symptom:
Customer removed a PFU unit and noticed the Fan controller alarms ,after the PFU was inserted back in ,they were still seeing and hearing the alarm.Customer decided to reboot the chassis.
Post Reboot the alarm were not seen or heard

Outstanding Alarms:

Sev Object          Event
--- ----------      ----------------------------------------------------------------------------------------------------------------------------------------------
MJ  FTC Lower Rear  Fan Controller Lower Rear fan failed driver status 0x8100 PFU Alarm B
MJ  FTC Upper Rear  Fan Controller Upper Rear fan failed driver status 0x8100 PFU Alarm B

Need to know understand why are the alarms not clearing as after the PFU is put back in,the fan status shows everything is in Normal state

Conditions:
PFU unit unplugged
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