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Cisco Bug: CSCun45099 - extra cursor on 7861 when dial quick after cancel previous dialing

Last Modified

Sep 25, 2014

Products (4)

  • Cisco IP Phone 7800 Series
  • Cisco IP Phone 7841
  • Cisco IP Phone 7821
  • Cisco IP Phone 7861

Known Affected Releases

10.1(1)

Description (partial)

Symptom:
extra cursor on 7861 when dial quick after cancel previous dialing


CUCM: 10.0.1.10000-24
Phone: Load 10-1-1-SR1-2

Reproduce steps:
1.Phone A has a non-primary DN which is shared line with another phone's DN.
2.Phone A dial to this DN and another phone not answer.
3.When on dialing out on phone, press 'cancel' SK and input some digits quickly

Expected:

Problem:
There will be an extra cursor flash in the position of second digit in :
1.  the /first digit input' status screen
2.  the missed call/vm alert screen 

Note: seems this issue does not happen when the DN A called in step 2 not exist on A itself.

See detail in attached video shot. 


Reproducible: Always
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