Preview Tool

Cisco Bug: CSCun44863 - 8945 SIP: Shouldnot show black screen in call when in secure SRST

Last Modified

Jun 23, 2014

Products (3)

  • Cisco IP Phone 8800 Series
  • Cisco Unified IP Phone 8945
  • Cisco Unified IP Phone 8941

Known Affected Releases


Description (partial)

Reproduce steps:
Two 8945 SIP phones are in encrypted mode.

1.Stop the CUCM callmanager service and let two sip 8945 phones failover to secure SRST.
2. Place a call between the two encrypted sip phones.

The callee phone will shown black screen ----- This is wrong.
It should be one encrypted audio call and should not show black screen.

8945 SIP phone 9-4-1-8 load also has this problem.

Reproducible: Yes
Bug details contain sensitive information and therefore require a account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.