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Cisco Bug: CSCun42074 - CCB not supported for Cross Domain deployments TDM-IP or IP-TDM

Last Modified

Jun 04, 2019

Products (1)

  • Cisco Unified Customer Voice Portal

Known Affected Releases

10.0(1) 10.5(1) 8.0(1) 8.5(1) 9.0(1) 9.0(2)

Description (partial)

CCB doesn't work when incoming call is via IP and outgoing via TDM or vice-versa on the same gateway

CCB deployment
Single gateway
Incoming calls via IP, outgoing CCB call via TDM
Incoming calls via TDM, outgoing CCB call via IP
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  • Status
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