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Cisco Bug: CSCun42074 - CCB not supported for Cross Domain deployments TDM-IP or IP-TDM

Last Modified

Jun 04, 2019

Products (1)

  • Cisco Unified Customer Voice Portal

Known Affected Releases

10.0(1) 10.5(1) 8.0(1) 8.5(1) 9.0(1) 9.0(2)

Description (partial)

Symptom:
CCB doesn't work when incoming call is via IP and outgoing via TDM or vice-versa on the same gateway

Conditions:
CCB deployment
Single gateway
Incoming calls via IP, outgoing CCB call via TDM
or
Incoming calls via TDM, outgoing CCB call via IP
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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