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Cisco Bug: CSCun41064 - Can't resume app's call after ending gsm call from locked screen

Last Modified

Mar 21, 2014

Products (1)

  • Cisco Unified Mobile Communicator

Known Affected Releases

9.6(0)

Description (partial)

Symptom:
When users are in an app's call, lock screen, answer and end a native gsm call, app's call can not be resumed, the  thus can't end the call

Conditions:
1.  app is already in a call
2.  lock screen
3.  receive a gsm call, click accept
4.  end gsm call
5.  click OK to resume jabber call
	
Actual result :
black screen and cannot end the call

Expected Results:
should be able to resume the call
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
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