Cisco Bug: CSCun40454 - Doc: Install using backup and restore method incorrect

Last Modified

Dec 29, 2016

Products (1)

Cisco Agent Desktop

Known Affected Releases

8.5(4)

Description (partial)

Symptom:
CAD Server registers several issues including LRM instability after performing a CDBR restore.

Conditions:
1) Back up LDAP using CDBRTool (8.0.2).
2) Uninstall CAD 8.0.2.
3) Install CAD 8.5.1.
4) Install MR 8.5.4.
5) Restore LDAP using CDBR.

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