Guest

Preview Tool

Cisco Bug: CSCun39721 - Change video render engine to improve video quality

Last Modified

May 03, 2017

Products (1)

  • Cisco Jabber for Windows

Known Affected Releases

9.6(0)

Description (partial)

Symptom:
Jabber for windows is rendering video it receives to poor quality. Especially noticeable when viewing text as the text will be mildly distorted and blurry when viewing through jabber for windows.

Conditions:
Jabber for windows is dialing into a TPS(Telepresence Server) video bridge. When Jabber for windows is the first participant you are greeted with the welcome text. This text is blurry and distorted when viewing through Jabber for windows.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.

Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
  • Number of Related Support Cases
Bug information is viewable for customers and partners who have a service contract. Registered users can view up to 200 bugs per month without a service contract.