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Cisco Bug: CSCun37992 - R-IDC & MC-IDC crashed after EMG Alert rcvd from a radio on an ISSI Chnl

Last Modified

Feb 17, 2017

Products (1)

  • Cisco IPICS PMC Client Software

Known Affected Releases

4.8(0.9)

Description (partial)

Symptom:
Under rare circumstances, IDC may crash after receiving an emergency event from a portable radio. 
Windows Event Viewer logs "Event 1000 Application error" when this occurs.

Conditions:
IPICS Dispatch Console 4.8(1)

1. Install IPICS 4.8 with ISSI, four ISSI channels and have two IDC's Remote and Multicast locations.
2. Power on 20 channels on each IDC, 8 UMS channels, 4 ISSI channels in native mode and 6 different radios.
3. Power on ISSI_CH1 and open Channel details page on both IDC's.
4. Transmit from a portable radio. Check Rx on both IDC's.  Toggle Security on and off with encryption set to DES or AES on the portable radio.
5. Press EMG button on the portable, 
On rare occasions, IDC crashes.
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Bug Details Include

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