Cisco Bug: CSCun37960 - PI QSG refer to TACACS changes if PI Server IP changes during upgrade
Aug 04, 2014
- Cisco Prime Infrastructure
Known Affected Releases
Symptom: Unable to login to Prime Infrastructure server after upgrade. Error message seen is : "No authorization information found for Remote Authenticated User. Please check the correctness of the associated task(s) and Virtual Domain(s) in the remote server" Conditions: This will occur if Prime Infrastructure is configured for TACACS authentication , and the IP address of the Prime Infrastructure server has changed during the upgrade process. eg migration to a new server which has a new IP Address.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases