Cisco Bug: CSCun37230 - CAD phone book import fails with same name
Nov 27, 2020
- Cisco Agent Desktop
Known Affected Releases
10.0(1) 8.0(1) 8.5(1) 8.5(4)ES4 9.0(1)
Symptom: CAD Phone book import fails with same name with a message that "It is already in use" into a DIFFERENT workflow Conditions: Steps to reproduce: 1. Workflow 1 --> Create phone book. 2. Export phone book as CSV file on desktop. 3. Create workflow 2 4. browse to phonebook and import the csv file from desktop Message thrown that "import failed as file is already in used" although no phonebooks exist.
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