Cisco Bug: CSCun36806 - Track 'unknown' types in Virus Types Report
Feb 26, 2019
- Cisco Email Security Appliance
Known Affected Releases
Symptom: The number of viruses listed in the Virus Types report may not always be consistent with other reports such as the Executive Summary report. This is an enhancement request to add an 'unknown' category in the virus types report which would include any message considered viral in other reports but which did not have a specific virus name associated with the verdict. Conditions: Currently, in order to be listed in the Virus Types report, a message must have a specific virus name reported by the Anti-Virus engine. There are several reasons why a message may be categorized as viral in other reports, but may not appear in the Virus Types report. Below are some examples: - Messages that receive an 'Unscannable' verdict, when the action applied for this verdict is -not- 'Deliver' - Messages that receive an 'Encrypted' verdict, when the action applied for this verdict is -not- 'Deliver'. - Messages that receive a 'Virus Positive' verdict by the Anti-Virus engine, but do not have a specific virus name reported by the Anti-Virus engine.
Bug details contain sensitive information and therefore require a Cisco.com account to be viewed.
Bug Details Include
- Full Description (including symptoms, conditions and workarounds)
- Known Fixed Releases
- Related Community Discussions
- Number of Related Support Cases