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Cisco Bug: CSCun36225 - C20 crash after unusual pattern of incoming audio packets

Last Modified

Mar 02, 2018

Products (1)

  • Cisco Telepresence Integrator C Series

Known Affected Releases

7.1.x

Description (partial) 

Symptom:
C20 crashes when customer adding an Audio call into the meeting.
Conditions:
Outgoing Audio call is with H323 Protocol, Customer can´t replicate this when starting Voice and Video call by SIP

Related Community Discussions

Telepresence EX60 keep rebooting during calls
So my Cisco EX60 keeps rebooting during calls to anyone, the timing it does it at is random. I've read through here that there was some issues with firmware upgrade 7.3.2, I upgraded from that since reading the discussion and I am still having the same problem. My current firmware version 7.3.12. Can anyone explain to me why this is still happening or could be the same bug from the last version?
Latest activity: Mar 01, 2018
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  • Status
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