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Cisco Bug: CSCun35259 - Incorrect Agent State displayed on Parent DB for RONA call

Last Modified

Dec 29, 2016

Products (1)

  • Cisco Unified Contact Center Enterprise

Known Affected Releases

10.5(1)

Description (partial) 

Symptom:
Incorrect Agent State displayed on Parent DB for RONA Call

Conditions:
On parent child testbed, Upon RONA call
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