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Cisco Bug: CSCun34345 - Informix shared memory is consumed by long transaction inactive DB fails

Last Modified

Feb 01, 2017

Products (1)

  • Cisco Unity Connection

Known Affected Releases

10.5(0.99)

Description (partial)

Symptom:
Below error can be seen in  cuc-install log.
 
Fri Feb 21 10:22:45 CST 2014 + mkdir -p /usr/local/platform/conf/ims
Fri Feb 21 10:22:45 CST 2014 + cat
Fri Feb 21 10:22:45 CST 2014 + oninit_as_informix
Fri Feb 21 10:22:45 CST 2014 + onmode -ky
Fri Feb 21 10:22:45 CST 2014 shared memory not initialized for INFORMIXSERVER 'ciscounityb'
Fri Feb 21 10:22:45 CST 2014 ++ mktemp
Fri Feb 21 10:22:45 CST 2014 + tmp_log=/tmp/tmp.6NG5YhIa5h
Fri Feb 21 10:22:45 CST 2014 + [[ -o errexit ]]
Fri Feb 21 10:22:45 CST 2014 + set +e
Fri Feb 21 10:22:45 CST 2014 + reset_errexit=1
Fri Feb 21 10:22:45 CST 2014 + trap 'cleanup_temp /tmp/tmp.6NG5YhIa5h;' ERR
Fri Feb 21 10:22:45 CST 2014 + sudo_informix oninit -ivy
Fri Feb 21 10:22:57 CST 2014 + trap - ERR
Fri Feb 21 10:22:57 CST 2014 + [[ 1 = 1 ]]
Fri Feb 21 10:22:57 CST 2014 + set ?e

and in informix log of part B, we could able to see dbWorker thread stopped working.
 
02/21/14 10:26:07  Space 'phys' added.
02/21/14 10:28:01  SCHAPI: thread dbWorker1 task mon_config_startup(3-1) shutting down
02/21/14 10:28:01  SCHAPI: thread dbWorker2 task mon_sysenv(4-1) shutting down
02/21/14 10:28:02  SCHAPI: thread dbScheduler(45) shutting down
02/21/14 10:28:04  Shutdown Mode
02/21/14 10:28:05  Quiescent Mode
02/21/14 10:28:05  Checkpoint Completed:  duration was 0 seconds.
02/21/14 10:28:05  Fri Feb 21 - loguniq 1, logpos 0x2a8c018, timestamp: 0x2c580 Interval: 11
 
02/21/14 10:28:05  Maximum server connections 2
02/21/14 10:28:05  Checkpoint Statistics - Avg. Txn Block Time 0.000, # Txns blocked 0, Plog used 0, Llog used 3
 
02/21/14 10:28:06  IBM Informix Dynamic Server Stopped.

Conditions:
While upgrading from Unity version 10.5.0.98000-233 to 10.5.0.99831-3
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