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Cisco Bug: CSCun34325 - 'ethpm' hap reset while 'ucsm' tech support running & nxos command exec

Last Modified

Mar 08, 2018

Products (1)

  • Cisco Unified Computing System

Known Affected Releases

2.1(1e)A 2.2(1.157)A

Description (partial)

Symptom:
FI B rebooted unexpecedly:
hap reset:
che-inf-ucsprd02-B(nxos)# show sys reset-reason
----- reset reason for Supervisor-module 1 (from Supervisor in slot 1) ---
1) At 885475 usecs after Thu Mar 20 15:32:13 2014
    Reason: Reset triggered due to HA policy of Reset
    Service: ethpm hap reset
    Version: 5.0(3)N2(2.11e)

Conditions:
==================
1) Trigger 'ucsm' tech support
2) After "10-12" mins, Connect to primary nxos
3) Issue 'show platform software ethpc info interface ethernet 1/37'
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