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Cisco Bug: CSCun34004 - CCE: Finesse OOS when CG Active on Side A, PG Side B and FO PG

Last Modified

Dec 20, 2019

Products (1)

  • Cisco Finesse

Known Affected Releases

10.0(1) 10.5(1)

Description (partial)

Agent Desktop displays Red "Connection lost to Finesse server" banner and connection is not re-established.

CCE Duplex environment - PG Active on A side and CG active on B side.  PG fails over to B side with Finesse Agents logged in.

Deployment: CCE
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