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Cisco Bug: CSCun33238 - IM instead of answering a call in Jabber for MAC

Last Modified

Jan 17, 2017

Products (1)

  • Cisco Jabber for Mac

Known Affected Releases


Description (partial)

In Jabber for Mac   incoming call will not get diverted to voice-mail when  try IM instead of answering a call

1.       User A calls User B
2.       User B clicks on Reply with Chat on Jabber Mac


Jabber opens a chat window and User B could IM User A
User A continues to hear ring back

Expected result
User A is connected to Voice Mail, similar to Jabber Windows, once User B clicked on chat reply option

The problem persists in all Jabber for MAC devices.
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Bug Details Include

  • Full Description (including symptoms, conditions and workarounds)
  • Status
  • Severity
  • Known Fixed Releases
  • Related Community Discussions
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